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This web site is intended solely to provide information on Interactive Systems Designs (Pty) Ltd and may not be publicly disseminated or used other than for information purposes without the prior written consent of Interactive Systems Designs (Pty) Ltd.

Caution should be observed in placing any reliance upon any information contained in this web site, which is not intended to be a representation or inducement to make any decision in relation to Interactive Systems Designs (Pty) Ltd. Any decision taken based on the information provided in this web site, should only be made after consultation with advisors of Interactive Systems Designs (Pty) Ltd


Standard Terms and Conditions

All services provided by Interactive Systems Design (here on referred to as ISD) to the Client are subject to the following terms and conditions.

1.   A copy of these terms and conditions must be signed by all new Clients at the time of submission of the application form to ISD, indicating agreement to and acceptance of these Terms and Conditions. Alternatively, agreement for work to commence or payment of a fee by any means is an acceptance of ISD's terms and conditions, a copy of which is available via the ISD website. The Client agrees that ISD may obtain and disclose any information from any credit bureau about the Clients payment Profile.


2.    Payment for services to be provided by ISD is defined in the quotation the Client receives via e-mail. Quotations are valid for a period of 30 days. ISD reserves the right to alter or decline to provide a quotation after expiry of the 30 days. Unless otherwise specified all hosting and Internet access services are payable pro-rata in advance. Payment for programming, software, Wed site design and other services that are preceded with Project Quotation, require as advance payment of a minimum of fifty (50) percent of the quotation total before the work is to commence. The remaining fifty (50) percent of the quotation total will be due upon completion of the work.


3.    Payment to be made via Debit Order (Bank draft), or electronic funds transfer (EFT) into the ISD bank account, the details of which will be provided on request.


4.    Invoices will be provided by ISD for associated services rendered. Invoices are normally sent via email; however, the Client may elect to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be charged a service charge of the amount of the higher of non-half percent (1.5%) per month of the total amount due.


5.    Accounts unpaid thirty (30) days after the date of invoice will be considered to be default. ISD will provide the client with notice to confirm default status. The Client in default will have all the agreed services suspended until default is rectified. Twenty business days after ISD charged interest on any overdue amount, the unpaid invoice upon which ISD charged such interest will become an Incidental Credit Agreement in terms of the National Credit Act. Once an invoice becomes an Incidental Credit Agreement ISD are entitled to charge and recover the following fees in respect of the Incidental Credit Agreement, provided that the amount of the fee charged and recovered does not exceed the legal maximum permissible: (a) interest as described above: (b) default administration charges, being a charge that may be imposed by ISD to cover administration costs incurred as a result of the Client defaulting on as obligation: and (c) collection costs, being an amount that may be charged by ISD in respect of the enforcement, but which does not include default administration charges.


6.    ACB and any other payment returned for insufficient funds will be assessed a return charge of R50.00 and the Client account will be considered to be default until full payment is received.


7.    Clients with accounts in default agree to pay ISD reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by ISD in enforcing these Terms and Conditions.


8.    Termination of serviced by the Client must be requested in written notice and will be effective on receipt of such notice. 1 Calender Month notice is required. Telephone requests for termination of services will not be honoured until and unless confirmed in writing.


9.   The Agreement shall be governed by national laws applicable to South Africa and the country of residence of the Client.